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Terms and conditions

  1. Introduction1.1 Purpose of the TermsThese Terms and Conditions ("Terms") govern your use of our services, including access to our website (the "Site"), mobile application, or any other digital platforms we may provide from time to time.

1.2 Acceptance of TermsBy accessing or using our services, you agree to be bound by these Terms. If you do not agree with the Terms, please do not use our services.

1.3 Age and Legal RestrictionsYou must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. Our services are intended for users who are legally permitted to gamble or engage in gaming activities in their jurisdiction.

  1. Account Registration2.1 EligibilityTo open an account with us, you must be eligible to do so under applicable law and meet any other requirements we may impose from time to time.

2.2 KYC and Verification RequirementsYou agree to provide accurate, complete, and up-to-date information about yourself when opening or updating your account. We reserve the right to request additional documentation to verify your identity, age, and residency.

2.3 Responsibility for Account SecurityYou are solely responsible for maintaining the security of your account login credentials and preventing unauthorized access to your account.

  1. Deposits and Withdrawals3.1 Accepted Payment MethodsWe accept various payment methods, including credit cards, e-wallets, and cryptocurrencies (the "Payment Methods"). We reserve the right to add or remove Payment Methods at any time.

3.2 Minimum and Maximum LimitsThe minimum deposit amount is €20, and the maximum deposit amount may vary depending on your account status and our internal policies. Withdrawal amounts are subject to a minimum of €10 and a maximum of €75,000 per day, with higher limits applicable for VIP members.

3.3 Processing Times and FeesWe will process deposits immediately, while withdrawals typically take 0-48 hours, depending on the payment method chosen. We do not charge fees for deposits or withdrawals but may deduct fees from winnings as required by law.

3.4 Anti-Money Laundering PolicyWe are committed to preventing money laundering and comply with applicable anti-money laundering laws and regulations. You must not attempt to launder money through our services, and we reserve the right to investigate any suspicious activity.

  1. Bonuses and Promotions4.1 How Bonuses Are CreditedBonuses will be credited to your account as described in the relevant promotion terms. We may offer various types of bonuses, including welcome bonuses, deposit bonuses, free spins, and more.

4.2 Wagering RequirementsYou must meet any wagering requirements associated with a bonus within the specified timeframe (usually 3 days). Failure to do so will result in the forfeiture of the bonus amount and any winnings derived therefrom.

4.3 Expiry and Abuse ClausesBonuses are non-transferable and non-refundable, except as otherwise stated. You must not abuse bonuses by exploiting weaknesses or using unfair tactics to gain an advantage.

  1. Gameplay and Fairness5.1 RNG UsageOur games use random number generators (RNGs) to ensure fairness and randomness in game outcomes.

5.2 Game MalfunctionsIn the unlikely event of a game malfunction, we will void all bets placed on that game for the duration of the malfunction.

5.3 Limits on Play and Responsible Gaming ToolsWe may impose limits on play or provide responsible gaming tools to help you manage your gambling activities, including deposit limits, wager limits, and self-exclusion options.

  1. Responsible Gambling6.1 Self-Exclusion OptionsYou can exclude yourself from our services for a specified period by contacting customer support. We will not permit you to access our services during the exclusion period.

6.2 Deposit, Wager, and Session LimitsWe may impose limits on your deposits, wagers, or gaming sessions to help you maintain responsible gaming habits.

6.3 Help and Support LinksWe encourage responsible gaming practices and provide links to organizations that offer help and support for problem gamblers.

  1. Prohibited Activities7.1 Bonus AbuseYou must not attempt to abuse bonuses by exploiting weaknesses or using unfair tactics to gain an advantage.

7.2 Fraud, Collusion, or ManipulationYou must not engage in any fraudulent, collusive, or manipulative behavior that could compromise the integrity of our games or services.

7.3 Use of Bots or Automated SystemsYou must not use bots or automated systems to play our games or exploit any weaknesses in our system.

  1. Account Suspension and Closure8.1 Voluntary Account ClosureYou can close your account at any time by contacting customer support, but please note that you will forfeit any pending bonuses and winnings derived therefrom.

8.2 Breach of TermsWe may suspend or close your account if we reasonably believe you have breached these Terms, including any self-exclusion agreement.

8.3 Inactivity and Dormant AccountsIf your account is inactive for a prolonged period (usually 12 months), we will consider it dormant and may impose fees on the balance remaining in your account.

  1. Privacy and Data Protection9.1 Information CollectedWe collect information about you to provide services, maintain security, and comply with regulatory requirements.

9.2 Use and Storage of Personal DataWe use your personal data solely for legitimate purposes related to our services, such as communication, marketing, and account management. We store your data securely and in accordance with applicable laws and regulations.

9.3 GDPR Compliance (if applicable)If you are an EU resident, we comply with the General Data Protection Regulation (GDPR) and provide information on how we process personal data in our Privacy Policy.

  1. Limitation of Liability10.1 LossesWe will not be liable for any losses or damages arising from your use of our services, including but not limited to financial losses, emotional distress, or other consequential or indirect losses.

10.2 System ErrorsWe will not be liable for system errors, technical failures, or other issues that may arise during gameplay or when using our services.

10.3 Third-Party LinksOur website and mobile application may contain links to third-party websites or services. We are not responsible for the content, functionality, or security of such third-party sites.

  1. Amendments and Updates11.1 Right to Modify the TermsWe reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms regularly to stay informed about changes.

11.2 Notification of ChangesYou will be notified of significant changes through our website, mobile application, or email communication. However, it is your responsibility to check for updates regularly and familiarize yourself with the latest version of these Terms.